Essentials Briefs
Voice of Customer (VOC) insight from over 400 respondents. Approximately 46% of respondents utilize up to four telemedicine solutions within their organization. Two-way video/webcam is the most widely used telemedicine solution (57.8%) and most widely considered (67.1%) for those making a telemedicine investment.
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The need for additional functionality was cited as the primary driver by 68% of respondents who plan to purchase a new system, upgrade or replace their current system. Just under 25% of respondents currently make images accessible via mobile devices. Approximately 50% of respondents currently utilize Enterprise Image Viewing functionality.
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This latest installment in the Revenue Cycle series is an expanded follow-up to the 2013 Inpatient Revenue Cycle study. Key findings include:
- An uptick in the usage of automated revenue cycle patient access solutions between 2013 and 2015,
- Over 70% of study respondents that use patient access solutions do so via hosted, web-based, Software as a Service (SaaS) deployment method for at least one function
- As patient portals are increasingly used to address patient access functionality, portal growth increased 15 percentage points from 2014 to 2015
Voice of Customer (VOC) insight from over 230 respondents. 60% of respondents have a formalized EHR governance structure. 63% of formalized EHR governance structures involves a cross-functional, multi-disciplinary advisory board or committee