Essentials Briefs
This latest installment in the Revenue Cycle series is an expanded follow-up to the 2013 Inpatient Revenue Cycle study. Key findings include:
- An uptick in the usage of automated revenue cycle patient access solutions between 2013 and 2015,
- Over 70% of study respondents that use patient access solutions do so via hosted, web-based, Software as a Service (SaaS) deployment method for at least one function
- As patient portals are increasingly used to address patient access functionality, portal growth increased 15 percentage points from 2014 to 2015
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MORE RESEARCH REPORTS
Unique Voice of Customer (VOC) from over 500 respondents. Year-over-year trending analysis of solution adoption. Despite efforts to tie provider reimbursements to quality metrics and overall cost of care reduction, less than 25% of respondents indicated a defined strategy around Accountable Care.
View our Essentials Briefs Research Agenda with salient topics across healthcare
Over half of US hospitals reported use of smartphones and/or tablet computers at their facilities. 69% of respondents noted that they used apps to access clinical information; however, only 33% reportedly believe they can access most or all of the clinical systems technologies they need via smartphones/tablet computers.
While Picture Archive Communications System or PACS adoption across healthcare is high, potential growth opportunities abound.