Access the 2016 Outpatient PM & EHR Solutions Essentials Brief, a study on the U.S. Outpatient Practice Management (PM) and Electronic Health Record (EHR) solutions market. This is the 8^th iteration of the study and provides insight into solution adoption and purchase intentions from hospital-owned and free-standing physician practices in the U.S. outpatient market.

Unique Voice of Customer (VOC) from over 500 respondents. Year-over-year trending analysis of solution adoption. Despite efforts to tie provider reimbursements to quality metrics and overall cost of care reduction, less than 25% of respondents indicated a defined strategy around Accountable Care.

Patient portals typically come from the EMR vendor currently used by the organization. Indicates room for improvement, as IT executives did not display a high level of passion for their organization’s current solution. Highlights cultural issues within organizations as a major challenge to overall patient engagement initiatives.

This latest installment in the Revenue Cycle series is an expanded follow-up to the 2013 Inpatient Revenue Cycle study. Key findings include:

• An uptick in the usage of automated revenue cycle patient access solutions between 2013 and 2015,
• ​Over 70% of study respondents that use patient access solutions do so via hosted, web-based, Software as a Service (SaaS) deployment method for at least one function
• As patient portals are increasingly used to address patient access functionality, portal growth increased 15 percentage points from 2014 to 2015