Essentials Brief - Patient Engagement Series: Patient Portal Study | HIMSS Analytics
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Essentials Briefs

HIMSS Analytics regularly publishes Essentials Briefs on a variety of healthcare technology areas and market segments. Vendors can purchase the Essentials Briefs using the links below. Providers can receive the Essentials Briefs for free by emailing us from a qualified email address.
Essentials Brief - Patient Engagement Series: Patient Portal Study
Published October 28, 2014

Patient portals typically come from the EMR vendor currently used by the organization. Indicates room for improvement, as IT executives did not display a high level of passion for their organization’s current solution. Highlights cultural issues within organizations as a major challenge to overall patient engagement initiatives.

MORE RESEARCH REPORTS

Voice of Customer (VOC) insight from over 230 respondents. 60% of respondents have a formalized EHR governance structure. 63% of formalized EHR governance structures involves a cross-functional, multi-disciplinary advisory board or committee

This year’s study is a follow-up to the HIMSS Analytics 2013 C&BI study. While both studies reflect positively on C&BI’s market potential, there were notable differences, especially around the proposed application of C&BI solutions. In 2013, organizations were primarily interested in using C&BI to support their accountable care efforts, whereas in 2015, primary C&BI focus had shifted to population health.

Voice of Customer (VOC) insight from over 400 respondents. Approximately 46% of respondents utilize up to four telemedicine solutions within their organization. Two-way video/webcam is the most widely used telemedicine solution (57.8%) and most widely considered (67.1%) for those making a telemedicine investment.